Privacy

Privacy Notice

Prepared 13 November 2026. This notice explains how GlobalSkyLogic OÜ handles personal data when you use this website or send a charter enquiry.

Who is responsible

GlobalSkyLogic OÜ, registration 16072059, Kiriku 6, Tallinn 10130, Estonia, is the controller. For privacy requests contact sales@globalskylogic.com or write to this address.

Data and purposes

We receive your email address, departure and destination, requested date, service, message and selected language. Submission time and source IP address are included in the enquiry email. Hosting and communications services also process technical connection data to deliver and secure the website.

We use enquiry data to understand your requirements, respond, prepare aircraft options and manage related correspondence. The legal basis is steps requested before a contract, where you are the prospective contracting party (Article 6(1)(b) GDPR). For business representatives and operational correspondence, our legitimate interest is handling business enquiries (Article 6(1)(f)). Security processing is based on our legitimate interest in protecting the website and preventing abuse.

Email, departure and destination are required to submit the form. Without them we cannot process the enquiry through this form. Please do not include passport copies, medical information or other sensitive personal data in Details; contact us first to arrange an appropriate channel. The form is not a marketing subscription.

Recipients and service providers

If you provide information about passengers, colleagues or other people, you must have a lawful basis to share it and make this notice available to them. This does not remove our own duty to provide information required by law. We may receive relevant contact and service details from the person arranging a service on your behalf. This website enquiry form is intended for adults arranging services; it does not invite children to submit personal data independently.

Authorised team members receive enquiries at sales@globalskylogic.com. The website and form use Amazon Web Services, including CloudFront, API Gateway, Lambda and Amazon SES; the form service is configured in eu-north-1 (Stockholm). Company email is hosted by HOSTiQ. Relevant request details may be shared with airlines, handling agents and other suppliers when necessary to prepare your requested service; personal contact details are shared only where necessary.

Cloud delivery, email and international aviation suppliers may involve processing outside the European Economic Area. Such transfers require a lawful transfer mechanism: an adequacy decision, appropriate safeguards such as standard contractual clauses, or an applicable GDPR exception. Contact us for information about the recipients, processing locations and safeguards relevant to your enquiry, and how to obtain a copy of applicable safeguards.

Hosting and email providers process data on our behalf where they act as processors. Airlines and other suppliers may instead act as independent controllers for their own legal and operational purposes; their own privacy notices then also apply. Data may be disclosed to competent authorities where legally required. We do not treat a charter enquiry as permission for unrelated marketing.

Retention

Website enquiries that do not result in a booking are retained for one month after receipt and then deleted from active enquiry records. Records needed for a resulting booking, legal obligations or the establishment, exercise or defence of legal claims may be kept longer for those purposes. Provider-managed backup copies may remain until overwritten under the provider's backup cycle; the one-month period is not a promise of immediate erasure from every backup.

Accounting source documents and business records necessary to reconstruct transactions are generally retained for seven years from the end of the relevant financial year under section 12 of the Estonian Accounting Act. This does not apply indiscriminately to every enquiry or email. Relevant records may also be preserved where necessary for an actual legal obligation or claim; access and use must remain limited to that purpose.

Your rights

Subject to applicable conditions, you may request access, correction, erasure, restriction and portability of your personal data, and object to processing based on legitimate interests. Where processing relies on consent, you may withdraw it without affecting earlier lawful processing. We normally respond within one month; GDPR permits an extension for complex or numerous requests, with notification. We may need proportionate information to verify your identity.

You may complain to the Estonian supervisory authority, Andmekaitse Inspektsioon, or the competent authority in the country where you live or work or where the alleged infringement occurred.

Browser storage and external services

The website stores your chosen language in browser local storage under gsl-language. You can remove it in your browser settings. The reviewed website code does not include advertising or analytics trackers. Opening WhatsApp or another external link takes you to a separate service with its own privacy terms.

If enabled, route estimates send the selected airport codes to Flight Plan Database via the server; the enquiry email and Details are not included in that route request. Estimates do not make automated decisions with legal or similarly significant effects about you.

Security and responsibility

To limit automated submissions, the enquiry service uses a time-windowed hash derived from the source IP address and a request counter. These records are configured for automatic expiry after approximately 24 hours; deletion by the storage provider may occur later. The counter is used for abuse prevention, not advertising or visitor profiling.

We use HTTPS for website connections and restrict handling of enquiries to people who need them for their work. No transmission or storage system can be guaranteed completely secure. This statement does not exclude our responsibilities under data protection law, transfer responsibility for our processing to you, or waive your right to a complaint or remedy. Please contact us promptly if you suspect an unauthorised disclosure involving your enquiry.

Changes and contact

We will update this notice when processing changes. Contact sales@globalskylogic.com with privacy questions.